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Frequently Asked Questions - The Pacific Hotel

No. Sorry, we require a major credit card to guarantee your room reservation. Please review the terms and cancellation policy before making your reservation.
As soon as you have completed the booking process, a confirmation page will appear in your browser session. This page shows all of your reservation details, including the booking number and your PIN code, so you can access your confirmation online. We will also send you a confirmation email with all of your booking information.
During the booking process you can enter any special requests into the "Special Requests" box on the "Your Details" page. Once you have received your booking confirmation, you can follow up with the hotel directly to confirm that your request can be met. You can find the hotel’s contact details on the Contact Us page of our website.
Simply follow the instructions to modify or cancel your reservation found in your Reservation Confirmation Email. Alternately, you can find the link to Cancel or Modify Your Reservation in the footer of the hotel’s website. Please note, your reservation is not canceled until and unless you receive an email confirmation for the cancellation.
Yes, when you book your stay via the INNsight.com booking engine, we ensure to take every safeguard possible in transmitting and storing any personal data including SSL Encryption and other PCI compliant standards.

You can find our hotel policies on our 'About' page where you will find our amenities details, check-in and check-out time, pets and extra person policies, and our hotel’s cancellation policy.

Yes. However, our hotel will only recognize a credit card on which the authorized payee’s name is clearly present and visible, copy of the payee’s identification and a credit card authorization form is completed and faxed back to our property. You can contact us for the Credit Card Authorization Form and for further instructions if your reservation will have a third party payee.
We consider a group to be a reservation of 6 rooms or more. For any group reservations, we request that you contact us directly or use the form that is spawned when you select 6+ rooms in the Check Availability function above.

Our hotel is close to many local attractions in Downtown San Diego and the San Diego Bay. We are also near the trolley station, which offers affordable transportation throughout San Diego. It is not necessary to rent a car, but it may be more convenient.

Yes. The pool hours are from 8:00am to 8:00pm every day.

Yes. Incoming faxes are free, but for outgoing faxes there is a charge.

We will print your pass at no charge.

Parking for our guests is included in our USD 10.00 daily HSF (Hotel Service Fee).  Daily fees for parking will charged if you want to leave the car with us for an extended period with our Park & Fly or Park & Sail Packages.

We have the local bus stop across the street from our hotel. Additionally, there is a trolley station located block from the hotel, which goes almost everywhere in San Diego city, all the way to the Mexican border.

The San Diego International Airport is less than 3 miles (5 minutes) for our hotel.

At The Pacific Hotel, we require that you cancel 48 hours prior to your arrival or you will be charged one night’s stay per room booked.

WiFi for our guests is included in the USD 10.00 daily HSF (Hotel Service Fee).

If you would like a late check out, you must make arrangements upon arrival or when you reserve the room.  A fee may be associated with a request for late check out.

Check-in is at 1500 hours. If your room is ready before then, we will check you in upon your arrival. Check out is at 11:00 AM.

We consider a group to be a reservation of 6 rooms or more.  For any group reservations, we request that you contact us directly or use the form that is spawned when you select 6+ rooms in the Check Availability function above.

 

Yes. However, our hotel will only recognize a credit card on which the authorized payee’s name is clearly present and visible, copy of the payee’s identification and a credit card authorization form is completed and faxed back to our property.  You can contact us for the Credit Card Authorization Form and for further instructions if your reservation will have a third party payee.

You can find our hotel policies on our About page where you will find our amenities details, check-in and check-out time, pets and extra person policies, and our hotel’s cancellation policy.

Yes, when you book your stay via the INNsight.com booking engine, we ensure to take every safeguard possible in transmitting and storing any personal data including SSL Encryption and other PCI compliant standards.

 

Simply follow the instructions to modify or cancel your reservation found in your Reservation Confirmation Email.  Alternately, you can find the link to Cancel or Modify Your Reservation in the footer of the hotel’s website.  Please note, your reservation is not canceled until and unless you receive an email confirmation for the cancellation.

 

During the booking process you can enter any special requests into the "Special Requests" box on the "Your Details" page. Once you have received your booking confirmation, you can follow up with the hotel directly to confirm that your request can be met.  You can find the hotel’s contact details on the Contact Us page of our website.

As soon as you have completed the booking process, a confirmation page will appear in your browser session. This page shows all of your reservation details, including the booking number and your PIN code, so you can access your confirmation online. We will also send you a confirmation email with all of your booking information.

 

No. Sorry, we require a major credit card to guarantee your room reservation. Please review the terms and cancellation policy before making your reservation.

We consider a group to be a reservation of 6 rooms or more.  For any group reservations, we request that you contact us directly or use the form that is spawned when you select 6+ rooms in the Check Availability function above.

Yes. However, our hotel will only recognize a credit card on which the authorized payee’s name is clearly present and visible, copy of the payee’s identification and a credit card authorization form is completed and faxed back to our property.  You can contact us for the Credit Card Authorization Form and for further instructions if your reservation will have a third party payee.

You can find our hotel policies on our 'About' page where you will find our amenities details, check-in and check-out time, pets and extra person policies, and our hotel’s cancellation policy.

Yes, when you book your stay via the INNsight.com booking engine, we ensure to take every safeguard possible in transmitting and storing any personal data including SSL Encryption and other PCI compliant standards.

Simply follow the instructions to modify or cancel your reservation found in your Reservation Confirmation Email.  Alternately, you can find the link to Cancel or Modify Your Reservation in the footer of the hotel’s website.  Please note, your reservation is not canceled until and unless you receive an email confirmation for the cancellation.

During the booking process you can enter any special requests into the "Special Requests" box on the "Your Details" page. Once you have received your booking confirmation, you can follow up with the hotel directly to confirm that your request can be met.  You can find the hotel’s contact details on the Contact Us page of our website.

As soon as you have completed the booking process, a confirmation page will appear in your browser session. This page shows all of your reservation details, including the booking number and your PIN code, so you can access your confirmation online. We will also send you a confirmation email with all of your booking information.

No. Sorry, we require a major credit card to guarantee your room reservation. Please review the terms and cancellation policy before making your reservation.